BreatheBike.com ("BreatheBike.com ", "us", "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
If you do submit personal information by email or completing a web form registration, for example, you can be assured that we will use your personal information only to support your continuing relationship with us
We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.
Personal Information Collection
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you make a booking and subsequently use our services, submit a job application or when you respond to communications from us (such as questionnaires or surveys). We may also collect your information if you request a quote from us, in which case it shall be within our legitimate interests to contact you to discuss a booking. The type of personal information we may collect could include, for example, your name, date of birth, email address, telephone number, email address, and other information collected on registration or through surveys.
If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
Information relating to your method of payment
At the point of payment, you are transferred to a secure page on the website of [Credit Agricole/ PayPal / or some other reputable payment service provider.
How will we use your information?
We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other 'identifiable' information to protect your data from unauthorised access). We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email and the internet (subject to any preferences expressed by you).
If you have consented to receive details of products and services, you can contact us at any time to have your details removed from lists used by us for any or all of those purposes. To update your information or to otherwise tell us how you would like to receive information about our products and services - the choice is yours.
To update your marketing preferences please email email@example.com and quote your mobile and/or account number in the body of the email and tell us what you want us to do (i.e. 'opt-out Email', 'opt-out SMS' etc or if you have previously objected to receiving information by post for example, and would now like to change your mind and receive information then just say, 'opt-in post' in the subject header of your email).
For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a service. We may also have to disclose some limited details to third party suppliers of software for audit reasons.
Social media, blogs, reviews
Any social media posts or comments you send to us (on the BreatheBike Facebook page, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.
Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about us, our services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place. In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to firstname.lastname@example.org
Please quote your name and address together with your mobile. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data). We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
We recognise that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. BreatheBike.com is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.
Please be aware that communications over the Internet, such as emails/webmail’s, are not secure unless they have been encrypted. Your communications may route through several countries before being delivered - this is the nature of the World Wide Web/Internet. BreatheBike cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
1.1. to track how you use our website
1.2. to record whether you have seen specific messages we display on our
1.3. to keep you signed in our site
1.4. to record your answers to surveys and questionnaires on our site while you
1.5. to record the conversation thread during a live chat with our support teamrticipants.